Frequently Asked Questions
Everything you need to know about your Pace Athletic gear.
How do I choose the right running shoe for my foot type?
We recommend checking our size guide or visiting us for a gait analysis. Generally, look for stability shoes if you overpronate and neutral shoes if you have high arches.
What is your return policy for athletic footwear?
We offer a 30-day return policy for all unworn items in their original packaging. If you have taken them for a run and they aren't right, please contact our support team regarding our satisfaction guarantee.
How long does shipping take within the country?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. All orders are tracked from our warehouse to your door.
Are the materials used in your apparel sustainable?
Pace Athletic is committed to performance and the planet. Many of our latest collections use recycled polyester and organic cotton to reduce our environmental footprint.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact us within one hour of placement if you need to make changes, and we will do our best to assist you.